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How rp77rp Handles Your Personal Data

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, or contact our support team.

Account data collected at registrationPayment data handled securelyDANA, OVO, GoPay wallet contextYour right to access and update dataContact us to request changes
rp77rp How rp77rp Handles Your Personal Data
REACH US DIRECTLY

Contact Us About Your Privacy Rights

Have a question about your stored data, want to correct an account detail, or need to request deletion? Our support team handles privacy queries alongside general account help. Reach us through live chat, email or our account help centre — whichever suits how you move.

Live Chat Start a live chat session from your account dashboard to raise a privacy query or request a data correction in real time.
Email Support Send a written request to our support email address for data access, deletion or correction. We respond to privacy requests as promptly as we can.
Account Help Centre Log into your account and open the Help Centre to submit a privacy form, update your contact details or review what data we hold on you.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply standard security measures across all account and payment data. Cookies help us keep your session active and remember your preferred deposit method — whether that is DANA, OVO or GoPay — so you do not have to re-enter it each visit. You can manage cookie preferences through your browser at any time. We do not store your full e-wallet PIN or password.

Data Retention

We keep your account data while your account remains open. After closure, data is held only for as long as applicable local rules require, then deleted.

Cookie Use

Session cookies maintain your login and remember your payment preference — DANA, OVO or GoPay. You can clear or block cookies via your mobile or desktop browser settings.

Account Security

We use OTP verification at login and during withdrawal requests. Your password is stored in hashed form; we never see or transmit it in plain text.

Right to Request Changes

You can ask us to correct, export or delete your data at any time. Submit your request through live chat or email and we will action it subject to verification.

Common Questions About Your Privacy on rp77rp

These are the questions we hear most from people checking how their data is handled. If yours is not here, our support team can answer it directly through live chat or email.

We collect your name, email address, date of birth and contact details at registration. If you verify your identity, we also hold the documents you submit for that verification step.

We log the transaction reference and wallet identifier for each payment. We do not store your full wallet credentials, PIN or login password for those e-wallet services.

Yes. Contact our support team via live chat or email to request a data export. We will verify your identity first and then provide the data we hold on your account.

After account closure, we retain your data for the period required under applicable local rules for the region where your account was active, then delete it from our systems.

We share data only with payment processors like DANA, OVO and GoPay to complete your transactions. We do not sell your personal information to advertisers or unrelated third parties.

Submit a request through live chat or email. After we verify your identity, we will correct or delete the relevant data, subject to any retention obligations that apply locally.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.